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Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
Loved by our customers
Secure checkout
Free shipping
30-day returns
How long does delivery take?
Orders are dispatched within 1–2 business days. UK delivery typically takes 10-20 business days, and you'll receive a tracking link by email as soon as your order ships.
How much does delivery cost?
We offer free UK delivery on every order — no minimum spend.
Can I track my order?
Yes. Once your order ships, we'll email you a tracking link so you can follow your parcel every step of the way.
What is your returns policy?
You can return any unworn item in its original condition within 14 days of delivery. Just email us at info@paviane.com and we'll guide you through the process.
How do I return an item?
Email us at info@paviane.com with your order number and we'll send you all the details you need to return your item.
Do you offer exchanges?
Yes. If you need a different size or colour, contact us within 14 days of receiving your order and we'll arrange an exchange where stock allows.
How do I choose the right size?
Each product page has a detailed UK size guide with measurements. If you're between sizes, we recommend sizing up. Still unsure? Message us and we'll help you find your fit.
What if my item arrives faulty or damaged?
We're so sorry if that happens. Email us at info@paviane.com with a photo and your order number within 48 hours of delivery, and we'll arrange a replacement or full refund right away.
What payment methods do you accept?
We accept all major cards, plus Apple Pay, Google Pay, Klarna and Shop Pay — all through a secure, encrypted checkout.
How can I contact you?
Our team is here to help. Email us any time at info@paviane.com and we'll get back to you within 24 hours.
